Hotel cancellation policies offer hotel guests the opportunity to cancel their booking up until a certain amount of days before check-in. Once this date has passed, the hotel might charge the guest a set cancellation fee, a percentage of the booking, or the full amount.
A booking cancellation policy serves two main functions:
It holds guests accountable, and ensures that they only book a hotel room when they actually intend to stay (rather than booking a room ‘just in case’, or reserving two options for the same date).
It helps to reduce the number of no-shows, ensuring that a hotel doesn’t lose too much revenue from avoidable vacancies.
Policy Relates to Payment Policy Of Concerned Hotel, Cab, Activity Supplier